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Privacy Policy – Apni Ride

At Apni Ride, we value your trust. Protecting your privacy and personal data is our top priority. This Privacy Policy explains how we collect, use, and safeguard your information when you use our rental services through www.apniride.in.

1. Information We Collect

We may collect the following types of information:

a) Personal Details You Provide

  • Name

  • Phone number

  • Email address

  • Address

  • Driving license or government ID

  • Emergency contact details (if required)

b) Booking & Rental Information

  • Vehicle selection

  • Pickup & drop locations

  • Date & time of your booking

  • Payment details (processed securely through payment gateways)

c) Website & Technical Data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Provide and manage bike/car rental services.

  • Verify identity and eligibility before ride approval.

  • Respond to inquiries and provide customer support.

  • Send booking updates, invoices, offers, or ride-related notifications.

  • Improve our website performance, user experience, and service quality.

  • Maintain safety, security, and fraud prevention.

  • Comply with legal and regulatory requirements.

3. Data Security

We take data protection seriously and follow strict security measures:

  • All sensitive information is stored securely with restricted access.

  • Our website uses SSL encryption to safeguard online data.

  • Payment information is handled only by trusted, secure payment gateways.

  • We never sell, rent, or share your personal data without your consent.

4. Cookies and Tracking

We use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Remember your preferences for faster booking

You can manage or disable cookies anytime through your browser settings.

5. Data Sharing

We only share your information in the following situations:

  • Legal or regulatory requirements (police verification, government request, etc.)

  • Trusted third-party partners needed to deliver our services
    (e.g., payment gateways, verification tools, technical support)

All partners follow strict confidentiality and data protection protocols.

6. Your Rights

As a customer or visitor, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Opt out of promotional or marketing messages

  • Ask how your data is stored, processed, or used

You may contact us anytime for such requests.

7. Contact Us

For privacy-related questions or concerns, feel free to reach us:

Apni Ride
📞 Phone: +91 9125100206
🌐 Website: www.apniride.in
📩 Support available during working hours.

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